Computer Information Science

Upon completion of this course, the student will be able to:

• SLO 1: APPLY PROFESSIONAL BUSINESS COMMUNICATION SKILLS TO EMAIL SOFTWARE.
• Send and receive email utilizing the special features of Outlook or other email software.
• Create and modify contacts in an address book.
• SLO 2: ORGANIZE AND SET APPOINTMENTS, MEETINGS, TASKS AND REMINDERS USING ELECTRONIC CALENDAR.
• Create and organize Outlook calendar items.
• Incorporate tasks and to-do items into the personal information management software.
• SLO 3: DEMONSTRATE ABILITY TO WORK WITH EXTENDED FEATURES OF EMAIL SOFTWARE.
• Distinguish between Outlook in an Exchange environment and a stand-alone environment.
• Identify potential risks associated with the use of email.

Upon completion of this course, the student will be able to:

• SLO1: CREATE PROFESSIONAL LOOKING BUSINESS DOCUMENTS USING WORD PROCESSING SOFTWARE
• Demonstrate ability to analyze needs and create letters, envelopes, memorandums and reports by planning, entering text, correcting, formatting, saving and printing business documents.
• SLO2: EDIT AND FORMAT BUSINESS DOCUMENTS USING WORD PROCESSING COMMANDS
• Demonstrate ability to edit and format documents using word processing commands and features such as: setting margins, tabs, indents and alignment; changing fonts, font sizes, and font styles; finding, replacing, moving and copying text; selecting, inserting and deleting text; creating borders, symbols, bullets and numbered lists; creating and editing tables.
• SLO3: DEMONSTRATE USAGE OF THE MAIL MERGE FUNCTION
• Integrate source data from different applications into business documents to create multiple, individualized copies.

Upon completion of this course, the student will be able to:

• SLO1: EDIT AND FORMAT DOCUMENTS USING INTERMEDIATE AND ADVANCED WORD PROCESSING COMMANDS
• Demonstrate ability to edit and format documents using intermediate and advanced word processing commands and features such as: creating, editing and applying styles; merging a main document with a data source file; using templates and wizards to create documents; recording and running a macro; creating and using document notations; generating and modifying outlines, tables of contents and indexes; creating and modifying forms.
• SLO2: INTEGRATE WORD PROCESSING WITH OTHER APPLICATIONS AND CREATE DOCUMENTS FOR SHARED USE
• Demonstrate ability to integrate word processing with other applications by embedding and linking a spreadsheet object into a word processing document.
• Demonstrate ability to use word processing commands and features to create Web pages such as: creating and editing hyperlinks; applying background effects; saving a word processing document as a Web page; formatting a Web page.
• Demonstrate ability to compare and combine multiple document versions, track changes, and manage document properties.
• SLO3: INSERT AND MODIFY CUSTOM DOCUMENT ELEMENTS
• Demonstrate ability to insert and modify building blocks, field codes and properties, and document controls.

Upon completion of this course, the student will be able to:

• SLO 1: CREATE A PROFESSIONAL LOOKING SPREADSHEET THAT INCLUDES ACCURATE FORMULAS, FUNCTIONS, AND FORMATTING
• Produce and edit data entries in a worksheet using text, numbers, formulas, and functions.
• Prepare and produce effective worksheet presentations using appropriate formats.
• Apply the appropriate use of absolute and relative addressing when creating or copying formulas.
• SLO 2: ANALYZE DATA AND APPLY APPROPRIATE VISUAL DISPLAYS TO A SPREADSHEET
• Evaluate worksheet data to answer what-if questions.
• Develop and modify charts, and insert and format objects.
• SLO 3: DEVELOP AND ANALYZE DATABASE FUNCTIONS AND USE ANALYTICAL TOOLS TO SUMMARIZE DATA
• Utilize database functions and create and analyze pivot tables.
• SLO 4: ANALYZE AND SUMMARIZE DATA USING CONSOLIDATED SPREADSHEETS WITH LINKED REFERENCES
• Structure spreadsheets to utilize multiple worksheets simultaneously.
• Combine and link information from multiple worksheets and workbooks.
• Configure worksheets and workbooks for sharing.

Upon completion of this course, the student will be able to:

• SLO 1: ANALYZE AND SOLVE PROBLEMS USING ADVANCED FUNCTIONS IN SPREADSHEETS.
• Select and utilize advanced functions including logical functions, lookup tables and functions, filtering, and database functions.
• Create forecasts, depreciation tables, and loan documents using advanced financial functions for financial analysis.
• SLO 2: UNDERSTAND THE PROCESSES USED TO AUTOMATE SPREADSHEET APPLICATIONS WITH RANGES, VALIDATION, AND MACROS.
• Validate data within a spreadsheet by using data validation tools.
• Create and utilize Range Names in functions.
• Secure worksheets and data by utilizing spreadsheet protection functions.
• Diagnose needs and create macros to automate common tasks.
• SLO 3: EVALUATE AND APPLY AN UNDERSTANDING OF THE USE OF ADVANCED SPREADSHEET APPLICATIONS FOR PROBLEM SOLVING AND ANALYSIS.
• Analyze options and possible business outcomes using both one and two-input data tables and scenario management functions.
• Utilize spreadsheet tools including Solver and Goal Seek to problem solve and facilitate decision making.
• SLO 4: UNDERSTAND THE PROCESS TO IMPORT DATA INTO SPREADSHEETS FROM EXTERNAL APPLICATIONS AND DEVELOP THE ABILITY TO UTILIZE PROGRAMMING TECHNIQUES TO MODIFY SPREADSHEET APPLICATIONS.
• Import data from other applications such as text files, external databases, or the Internet for analysis within Excel.
• Develop a basic understanding of the Visual Basic Editor to develop and modify spreadsheet applications.

Upon completion of this course, the student will be able to:

• UNDERSTAND THE BASIC FUNCTIONS OF A RELATIONAL DATABASE (SLO 1)
• Understand database structures and types.
• Evaluate the appropriate use of different elements of a database.
• UTILIZE A RELATIONAL DATABASE TO INPUT, RETRIEVE AND REPORT DATA (SLO 2)
• Analyze the needs and requirements of a database and design an appropriate structure.
• Understand basic database functions such as developing a query and sorting, searching, filtering, and calculating data.
• Design and produce database reports.

Upon completion of this course, the student will be able to:

• DEVELOP AN UNDERSTANDING OF ADVANCED QUERIES IN A RELATIONAL DATABASE (SLO 1)
• Design complex queries using advanced processes such as: Pattern Match, List of Values Match, Not Operators, Parameter queries, and Cross-tab queries.
• Incorporate Lookup functions to simplify data retrieval.
• Integrate Data Validation rules to limit errors in databases.
• DESIGN AND DEVELOP CUSTOM FORMS FOR RELATIONAL DATABASES (SLO 2)
• Create custom forms so that database input documents reflect non-database input sources.
• Structure sub-forms so that data from related tables is viewable on a single form
• DESIGN AND DEVELOP CUSTOM REPORTS FOR RELATIONAL DATABASES (SLO 3)
• Plan customized reports to improve the presentation of database information
• Design queries to complete data required for custom reports.

Upon completion of this course, the student will be able to:

• SLO 1: UTILIZE PRESENTATION GRAPHICS SOFTWARE FOR PRESENTATION DEVELOPMENT
• develop pictures, graphs, charts, and designs using the software.
• integrate graphics, animation, text, and charts in the development of a presentation.
• SLO 2: DISTINGUISH BETWEEN VARIOUS FILES AND SYSTEM REQUIREMENTS
• demonstrate understanding of fundamental hardware and software concepts including terminology, evaluation, installation and use.
• evaluate types of graphics available, types of files, and system requirements.
• link graphics presentations to Web sites.
• SLO 3: PLAN, PREPARE AND PRESENT ON-SCREEN PRESENTATIONS.
• apply audience analysis techniques to establish criteria and best approach to presentation.

Upon completion of this course, the student will be able to:

• SLO #1: Actively engage in intellectual inquiry beyond that required in order to pass a course of study (College Wide Learning Outcome – Area 4).
• Discuss and outline a proposal of study (that can be accomplished within one semester term) with a supervising instructor qualified within the discipline.
• Design an independent study (to be completed individually or by collaboration of a small group) to foster special knowledge, skills, and experience that are not available in any one regularly scheduled course.
• Use information resources to gather discipline-specific information.
• SLO #2: Utilize modes of analysis and critical thinking to apply theoretical perspectives and/or concepts in the major discipline of study to significant problems and/or educational activities (College Wide Learning Outcome – Area 3).
• Analyze and apply the knowledge, skills and experience that are involved in the independent study to theoretical perspectives and/or concepts in the major discipline of study.
• Explain the importance of the major discipline of study in the broader picture of society.
• SLO #3: Communicate a complex understanding of content matter of the major discipline of study (College Wide Outcome – Area 3).
• Demonstrate competence in the skills essential to mastery of the major discipline of study that are necessary to accomplish the independent study.
• SLO #4: Identify personal goals and pursue these goals effectively (College Wide Outcome – Area 4).
• Utilize skills from the “academic tool kit” including time management, study skills, etc., to accomplish the independent study within one semester term.

Upon completion of this course, the student will be able to:

• SLO1: DESCRIBE BASIC HARDWARE AND SOFTWARE REQUIREMENTS FOR A PERSONAL COMPUTER
• Identify different hardware required for input, output, processing and storage of data on a personal computer
• Apply appropriate log on techniques to access lab computers and online course management software
• SLO2: UTILIZE OPERATING SYSTEM TO EFFECTIVELY MANAGE PROGRAMS, FILES AND FOLDERS
• Demonstrate ability to retrieve, create, copy, move and delete files and folders within a file management hierarchy
• Locate and launch programs successfully
• SLO3: DIFFERENTIATE BETWEEN, AND APPLY BASIC CONCEPTS FOR BUSINESS APPLICATION SOFTWARE
• Define and correctly select appropriate program for a given task
• Demonstrate ability with word processing commands and features such as cursor movement, entering text; formatting including setting margins, line spacing, bold, centering, underlining, changing font typeface and size; inserting images; saving, printing, retrieving, and editing a file; spelling checker
• Demonstrate ability with spreadsheet commands and features such as cursor movement; entering text, values and formulas; formatting including changing column widths, bold, centering, underlining, changing font typeface and size, formatting numbers with dollar signs; inserting and deleting rows and columns; saving, printing, retrieving, and editing a file; spelling checker
• Demonstrate ability with database commands and features such as creating a database, creating tables, creating fields, setting field widths, positioning fields, entering data through tables or forms, designing forms, formatting forms, creating reports, displaying records, changing page orientation, saving, and printing
• SLO4: COMMUNICATE, SHARE, AND ACCESS INFORMATION ELECTRONICALLY
• Utilize e-mail commands and features to communicate appropriately, sending and receiving messages, including attachments.
• Operate search engines, browsers, and related web tools to effectively find information on the World Wide Web
• Evaluate web sites for accuracy based on specific criteria

Upon completion of this course, the student will be able to:

• SLO 1: IDENTIFY AND ACCESS VARIOUS INFORMATION SOURCES.
• describe the structure of the Internet, the Domain Name System, and connectivity options.
• SLO 2: DISTINGUISH BETWEEN VARIOUS INTERNET SERVICES
• distinguish between and use the World Wide Web, a browser, E-mail, FTP, and Social Media services.
• SLO 3: UTILIZE INTERNET SERVICES AND TECHNOLOGY
• download, attach, view, and print files from the Internet.
• create a personal web page following a predefined format.

Upon completion of this course, the student will be able to:

• SLO 1: EXAMINE AND PRACTICE WEB PAGE CREATION.
• evaluate content needs and apply appropriate design techniques.
• design a Web page.
• SLO 2: CREATE WEB DOCUMENTS USING CODE.
• Use XHTML to format Web pages.
• present a completed Web page.
• Evaluate design enhancements.

Upon completion of this course, the student will be able to:

• SLO #1: DIFFERENTIATE AND APPLY BASIC CONCEPTS OF OPERATING SYSTEMS AND COMPUTER HARDWARE.
• Explain how computers work, as well as the functions of basic computer components.
• Design a customized computer system utilizing the control panel and other accessories.
• Use appropriate commands to capture and print screens.
• List and discuss basic operating system and Internet terminology and concepts.
• SLO #2: ORGANIZE COMPUTER FILES AND FOLDERS.
• Manage files by utilizing effective procedures for creating, modifying, moving, copying, renaming, and deleting files and folders.
• Utilize effective operating system search techniques to locate files, folders and data stored on various drives using various filenames and wildcards.
• Utilize all frequently used operating system commands required to store, manage, back-up, access and maintain files stored on either network, hard drives or other external storage devices.
• SLO #3: RESEARCH AND APPLY INTERNET CONCEPTS AND SEARCH TECHNIQUES.
• Choose appropriate settings to control the behavior of web browsers.
• Demonstrate use of efficient Internet search techniques using search engines and subject directories.
• Create and manage Favorites, links, and browser home page settings.
• Identify some of the various security threats from Internet access and which operating system tools could be appropriate protection.
• Demonstrate effective use of electronic communication techniques.

Upon completion of this course, the student will be able to:

• Understand current and emerging information and communication technologies and their impact on organizations and society. (SLO#1).
• explain how computers represent data.
• distinguish various digital devices and their hardware components.
• categorize various types of software.
• distinguish various digital media file types.
• differentiate between various computer network types and scopes.
• discuss social issues pertaining to information technology, including ethics, copyright, privacy, and cybersecurity.
• Demonstrate an understanding of the development and use of information systems in organizations and society. (SLO#2)
• explain the secure use of various computing resources.
• use various cloud-based resources effectively.
• describe the phases of the System Development Life Cycle.
• Solve common problems using appropriate information technology applications and systems. (SLO#3)
• produce informative documents using word processing software.
• construct solutions to common problems using spreadsheet software.
• construct a simple database using database management software.
• develop basic software solutions using various internet technologies.

Upon completion of this course, the student will be able to:

• SLO #01: ANALYZE THE FUNDAMENTALS OF AN OPERATING SYSTEM.
• Demonstrate use of basic Linux commands and editing, disk, file, and printer management feature.
• Compare Linux with other operating systems.
• SLO #02: EVALUATE SERVER HARDWARE.
• Analyze hard disk and memory management.
• Compare physical and logical drives and describe their functionality.
• SLO #03: ASSESS COMMON APPLICATIONS, PROTOCOLS, MEDIA AND SOFTWARE.
• Analyze the relationship of the operating system to other applications programs.
• Evaluate and formulate various command lines with correct syntax.

Upon completion of this course, the student will be able to:

• SLO #01: EVALUATE AND CONTRAST DIFFERENT SERVER CONFIGURATIONS.
• Identify network operating system characteristics and versions.
• Apply Linux system concepts to install advanced Linux feature sets.
• Identify and verify the availability of system resources.
• Examine network operating system hardware requirements.
• Evaluate different network operating system installations and upgrades techniques.
• SLO #02: DIFFERENTIATE THE USE OF COMMON SHELL PROGRAMMING ENVIRONMENTS AND APPLICATIONS.
• Implement decision making logic in scripts.
• Create, analyze, and evaluate advanced script files.
• Compare C shell, K shell, and BASH.
• Implement looping and nesting in a script.
• Describe the function of monitoring processes.
• SLO #03: DISTINGUISH BETWEEN THE VARIOUS INSTALLATION METHODS.
• Examine network operating system hardware requirements.
• Identify characteristics of the IDE interface and configure IDE devices.
• Assess and identify the reason the cause for failed installations.
• SLO #04: EVALUATE METHODS TO MANAGE DISKS, FILE SYSTEMS, AND PERIPHERAL DEVICES.
• Investigate, configure, and troubleshoot volumes and disks.
• Design and configure removable media, such as tape devices, DVD and CD-ROM devices.
• Manage, configure, and troubleshoot input and output (I/O) devices.
• SLO #05: MANAGE USERS AND GROUPS.
• Manage user account properties.
• Manage and troubleshoot user permissions.
• Manage user and group rights.

Upon completion of this course, the student will be able to:

• EXPLAIN AND CONFIGURE BASIC FUNCTIONS AND PROPERTIES OF NETWORK OPERATING SYSTEMS FOUND ON TYPICAL LOCAL AREA NETWORKS (LANS) (SLO #01).
• Explain the fundamentals of network operating systems.
• Describe the basic steps of network operating system installation.
• Configure network services.
• DIFFERENTIATE BETWEEN CLIENT/SERVER AND CENTRALIZED NETWORKING ENVIRONMENTS (SLO #02).
• Discuss the differences between centralized and client/server computing.
• Identify and configure the functions of clients, servers and other networking equipment that make up a typical LAN.
• Explain how to implement a network environment with diverse operating systems.
• Discuss the basics of cloud computing.
• ASSESS BASIC NETWORK SECURITY REQUIREMENTS AND IMPLEMENT BASIC NETWORK SECURITY TOOLS (SLO #03).
• Develop a network security policy.
• Assess the physical security of network equipment.
• Understand network data security.
• DEMONSTRATE AND TEST BASIC LAN ADMINISTRATION AND SUPPORT TASKS (SLO #04).
• Manage network accounts.
• Monitor network performance.
• Protect network servers from data loss.
• DISCUSS VARIOUS METHODS FOR CONNECTING LANS TO WIDE AREA NETWORKS (WANS) (SLO #05).
• Discuss the technologies used in connecting LANs to WANs.
• Explain some of the terminology used in implementing WANs.
• Configure and describe remote access protocols.
• EXPLAIN AND DEMONSTRATE DIFFERENT APPROACHES TO NETWORK PLANNING AND TROUBLESHOOTING (SLO #06).
• Describe the benefits of network management and planning.
• Explain different approaches to network troubleshooting.
• Explain the types of specialized equipment and other resources for troubleshooting.
• Describe basic measures to take in common troubleshooting situations.

Upon completion of this course, the student will be able to:

• ASSEMBLE HARDWARE AND SOFTWARE COMPONENTS BASED ON CUSTOMER REQUIREMENTS (SLO #01).
• distinguish the various hardware and software components of a computer system.
• identify different hardware required for input, output, processing and storage of data on a personal computer.
• discuss and relate the phases of the System Development Life Cycle.
• OPERATE PERSONAL COMPUTERS, DEVICES, AND SOFTWARE FOR END USERS (SLO #02).
• define and correctly select an appropriate program for a given task.
• use the commands and features of office application software.
• use e-mail commands and features to send and receive messages, including attachments.
• demonstrate effective file management techniques.
• differentiate between various digital media file types.
• locate and launch programs successfully.
• differentiate between the most commonly used computer operating systems.
• differentiate between system software and application software.
• DEMONSTRATE BASIC DATA NETWORKING AND SECURITY/FORENSICS TECHNIQUES (SLO #03).
• differentiate between various computer network types and scopes.
• install and configure network adapters for effective operation on various networks.
• DEMONSTRATE BASIC VIRTUALIZATION, DESKTOP IMAGING, AND DEPLOYMENT OPERATIONS (SLO #04).
• prepare various operating system installation and deployment activities.
• install and configure operating systems in virtual environment.
• PROPERLY AND SAFELY DIAGNOSE, RESOLVE AND RECORD COMMON HARDWARE AND SOFTWARE ISSUES WHILE APPLYING TROUBLESHOOTING SKILLS (SLO #05).
• demonstrate effective troubleshooting techniques.
• operate search engines, browsers, and related web tools to effectively find information on the World Wide Web.
• demonstrate the secure utilization of Internet resources.
• PRACTICE APPROPRIATE CUSTOMER SUPPORT TECHNIQUES (SLO #06).
• demonstrate knowledge of the changing workplace, the work-site team and environment, and ethical behavior.
• analyze customer concerns effectively.
• address customer concerns appropriately and timely.

Upon completion of this course, the student will be able to:

• SLO #1: Actively engage in intellectual inquiry beyond that required in order to pass a course of study (College Wide Learning Outcome – Area 4).
• Discuss and outline a proposal of study (that can be accomplished within one semester term) with a supervising instructor qualified within the discipline.
• Design an independent study (to be completed individually or by collaboration of a small group) to foster special knowledge, skills, and experience that are not available in any one regularly scheduled course.
• Use information resources to gather discipline-specific information.
• SLO #2: Utilize modes of analysis and critical thinking to apply theoretical perspectives and/or concepts in the major discipline of study to significant problems and/or educational activities (College Wide Learning Outcome – Area 3).
• Analyze and apply the knowledge, skills and experience that are involved in the independent study to theoretical perspectives and/or concepts in the major discipline of study.
• Explain the importance of the major discipline of study in the broader picture of society.
• SLO #3: Communicate a complex understanding of content matter of the major discipline of study (College Wide Outcome – Area 3).
• Demonstrate competence in the skills essential to mastery of the major discipline of study that are necessary to accomplish the independent study.
• SLO #4: Identify personal goals and pursue these goals effectively (College Wide Outcome – Area 4).
• Utilize skills from the “academic tool kit” including time management, study skills, etc., to accomplish the independent study within one semester term.

Upon completion of this course, the student will be able to:

• SLO #1: Demonstrate Professional Growth through the Application of Industry Knowledge
• Reflect on personal strengths, areas for growth, and career goals while applying industry-specific knowledge and theoretical concepts in professional settings, and develop realistic career goals based on feedback.
• Collaborate with supervisors to evaluate performance, seek feedback, and build professional relationships that support ongoing career development and continuous learning.
• SLO #2: Analyze and Apply Critical Thinking to Solve Problems
• Analyze workplace challenges using information from multiple sources, communicate findings and reasoning effectively, evaluate potential solutions using logical reasoning, and integrate diverse cultural and personal perspectives into decision-making.
• SLO #3: Advocate for Equity and Inclusion
• Recognize and describe diverse identities and experiences in the workplace, communicate respectfully across perspectives, analyze examples of inclusion and exclusion, and contribute to equitable environments by incorporating multiple cultural viewpoints.
• SLO #4: Exhibit Effective Leadership and Teamwork
• Identify and leverage team strengths, support and motivate peers toward shared goals, communicate effectively in collaborative settings, respond constructively to feedback, and plan and manage small-scale projects or tasks.
• SLO #5: Model Professionalism and Ethical Behavior
• Demonstrate reliability, accountability, and integrity by maintaining attention to detail, being prepared, aligning behavior with organizational and ethical standards, and communicating professionally with colleagues and stakeholders.
• SLO #6: Collaborate Effectively in Diverse Teams
• Work effectively with diverse team members by communicating clearly, respecting differing perspectives, resolving conflicts constructively, and assuming responsibility for assigned tasks.
• SLO #7: Apply Technology and Industry Knowledge Competently
• Select and ethically utilize appropriate technologies, communicate technical and industry-specific knowledge effectively, adapt to emerging digital tools, and apply ethical standards to evaluate and complete tasks in professional settings.

Upon completion of this course, the student will be able to:

• SLO #01: EXAMINE SERVER FUNDAMENTALS
• Differentiate between peer-to-peer and client-server networking models
• Investigate server functions and benefits
• SLO #02: IDENTIFY THE HARDWARE COMPONENTS OF A SERVER
• Identify characteristics that distinguish server hardware from client hardware
• Rank user demands on a server
• Optimize server placement
• SLO #03: EVALUATE SERVER HARDWARE
• Evaluate motherboard buses
• Inspect common server processors, and common types of memory
• Contrast how clock frequency affects performance
• Compare physical and logical drives and describe their functionality
• Identify characteristics of the IDE interface and configure IDE cabling and connectors
• SLO #04: DESCRIBE THE FEATURES OF SERVER SOFTWARE
• Calculate, adequately test and pilot the server upgrade
• Verify the availability of system resources
• SLO #05: ASSESS COMMON NETWORKING PROTOCOLS, TOPOLOGIES, MEDIA AND EQUIPMENT
• Examine bus, ring, and star network topologies
• Describe Token Ring and Ethernet media access methods
• Uncover the purpose behind bridges, switches, hubs, and routers
• Discuss NetBEUI, IPX/SPX, and TCP/IP protocols
• SLO #06: CONTRAST DIFFERENT SERVER SOFTWARE
• Identify network operating system characteristics and versions
• Examine network operating system hardware requirements
• Judge different network operating system installations and upgrades techniques
• Configure, install, and maintain a Linux, and/or Windows network operating system
• SLO #07: DIFFERENTIATE THE USE OF COMMON NETWORK SERVICES AND APPLICATIONS
• Identify and understand major network operating system services
• Discuss the different ways that servers run network applications
• Describe the function of monitoring agents
• Specify the functions of the server as a network device
• Implement and configure IPv4 and IPv6 services.

Upon completion of this course, the student will be able to:

• SLO #01: DEDUCE THE DIFFERENCE BETWEEN A NETWORK CLIENT OPERATING SYSTEM AND A NETWORK SERVER OPERATING SYSTEM
• Evaluate client operating system support features
• Identify the role of a network client operating system in the enterprise
• SLO #02: DISTINGUISH BETWEEN THE VARIOUS INSTALLATION METHODS
• Assess the needs to upgrade from a previous operating system version
• Measure ways to migrate existing user environments to a new installation
• Inspect post-installation updates and product activation
• Reason the cause for failed installations
• SLO #03: EVALUATE METHODS TO MANAGE DISKS, FILE SYSTEMS, AND PERIPHERALS DEVICES
• Investigate, configure, and troubleshoot volumes and disks
• Design and configure removable media, such as tape devices, DVD and CD-ROM devices
• Manage, configure, and troubleshoot input and output (I/O) devices
• Manage printers and fax devices
• Manage print jobs
• SLO #04: MANAGE AND CONFIGURE THE USER'S EXPERIENCE
• Choose accessibility settings
• Manage desktop components
• Manage display options
• Choose regional and language settings
• Manage users’ profiles and data
• SLO #05: MANAGE APPLICATIONS
• Manage distribution of applications
• Investigate, and troubleshoot application compatibility with the network client operating system
• Manage and configure a web browser
• SLO #06: DISCOVER HOW TO CONNECT A NETWORK CLIENT OPERATING SYSTEM TO A NETWORK
• Investigate how to configure a wireless network
• Assess how to connect to a virtual private network (VPN)
• Manage and configure Remote Desktop and Remote Assistance
• Configure and troubleshoot the TCP/IP protocol
• SLO #07: MANAGE USERS AND GROUPS
• Manage user account properties
• Manage and troubleshoot cached credentials
• Manage user and group rights
• SLO #08: PLAN FOR COMPUTER SECURITY, RECOVERY AND PERFORMANCE
• Manage security configuration with templates
• Discover how to back up and restore systems and data
• Establish, implement, and monitor a security audit policy
• Monitor system performance
• Manage tasks
• Infer how to optimize memory, disk, and CPU performance

Upon completion of this course, the student will be able to:

• SLO #01: EXPLAIN THE BASIC FEATURES OF THE LINUX OPERATING SYSTEM IN COMPARISON TO OTHER OPERATING SYSTEMS
• Describe how Linux was created and how it compares to other operating systems
• Outline the skills required and challenges facing a system administrator
• Distinguish between the graphical system used by Linux and command line
• Support the basic features of the GNOME and KDE desktop interfaces
• SLO #02: UTILIZE THE SHELL AND EVALUATE ITS FUNCTIONALITY
• Manipulate variables in the shell to control the working environment
• Formulate data at the command-line and for print files
• Manipulate text using the vi editor
• Create and manage user and group accounts
• Construct access permissions on files and directories
• SLO #03: COMPARE AND CONTRAST DIFFERENT LINUX NETWORK TOOLS
• Demonstrate how to log in to a Linux system over a network connection. Describe how it is different from a Windows network connection.
• Select the appropriate command-line tools for common network services such as FTP and the Web
• Illustrate the difference between network interfaces using command-line and graphical utilities
• Apply the skill necessary to set up a simple DHCP server, and manage networked printing services
• SLO #04: ANALYZE AND ARTICULATE THE BASIC STEPS OF A LINUX SOFTWARE INSTALLATION
• Analyze the hardware components of your computer system
• Design a hard disk space to hold a new Linux installation
• Describe the steps that hardware starts a standard PC operating system
• Explain the difference between the LILO and GRUB boot loader
• Create the init program and the scripts used to start system services
• Manage system services after start-up
• SLO #05: MANAGE AND DESIGN LINUX SECURITY
• Manage users and groups
• Design secure networks and firewalls

Upon completion of this course, the student will be able to:

• IDENTIFY THE PURPOSE AND FUNCTION OF THE MOST WIDELY USED PROTOCOLS (SLO #01).
• List the services provided by network protocols.
• Explain how the upper layers of the OSI model support network applications.
• IDENTIFY THE LAYERS OF THE OSI MODEL (SLO #02).
• Describe the functions associated with each of the OSI model layers.
• LIST THE CABLING TOPOLOGIES USED TO BUILD LOCAL AREA NETWORKS (SLO #03).
• Name the types of cables used to build LANs.
• List the grading systems used for the various cable types.
• Describe how to install cables externally, secure them in place, and run them around common obstacles.
• Explain the steps involved in an internal cable installation.
• Describe the wiring of a crossover cable.
• DESCRIBE THE FUNCTION OF TYPICAL NETWORKING HARDWARE (SLO #04).
• Associate the importance of the troubleshooting process with a network interface adapter.
• Describe the difference between a hub, switch and a router. Understand the functions of each.
• LIST THE ETHERNET PHYSICAL LAYER STANDARDS (SLO #05).
• Describe the functions of the Ethernet frame.
• List the physical layer options for Token Ring networks.
• Distinguish between the various types of FDDI network connections.
• DESCRIBE THE FUNCTIONS OF THE INTERNET PROTOCOL (IP) PROTOCOL AND THE VARIOUS IP HEADER FIELDS (SLO #06).
• Summarize the basics of IP addressing, routing, and fragmentation.
• Describe the functions of the Internetwork Packet Exchange (IPX) protocol and the various IPX header fields.
• List the function of the Address Resolution Protocol (ARP).
• Describe the functions of the Internet Control Message Protocol (ICMP).
• Configure switches and end devices to provide access to local and remote network resources.
• IDENTIFY THE FUNCTIONS OF A ROUTER AND DESCRIBE THE INFORMATION IN A ROUTING TABLE (SLO #07).
• Distinguish between static and dynamic routing.
• Create a static route in a routing table.
• Explain the operation of routing protocols.
• IDENTIFY HOW TO CONFIGURE TCP/IP CLIENT PARAMETERS ON AN OPERATING SYSTEM (SLO #08).
• Configure a small network with security best practices.
• Create IPv4 and IPv6 addressing schemes and verify network connectivity between devices.
• Identify the directory services provided with major operating systems.
• Explain how Dynamic Host Configuration Protocol (DHCP) assigns TCP/IP configuration settings to workstations.
• SUMMARIZE THE MECHANISMS USED TO MAKE NETWORK DATA CONTINUOUSLY AVAILABLE (SLO #09).
• Describe how clustering ensures the constant availability of vital network servers.
• Report how to use redundant equipment to provide fault-tolerant network communications.
• Describe the types of hardware used to perform backups.
• Outline the capabilities of software backup products.
• Distinguish among full, incremental, and differential backups.
• DESCRIBE THE TYPES OF TECHNOLOGIES USED TO CONNECT REMOTE COMPUTERS TO NETWORKS (SLO #10).
• Express how frame relay provides flexible wide area networks (WAN).
• Describe the characteristics of the Asynchronous Transfer Mode (ATM) protocol.
• Describe the Serial Line Internet Protocol (SLIP) and Point-to-Point Protocol (PPP) frame formats.
• LIST THE TOOLS USED TO MONITOR SYSTEM AND NETWORK PERFORMANCE IN THE MAJOR NETWORK OPERATING SYSTEMS (SLO #11).
• Describe the troubleshooting functions of crossover cables and loopback connectors.
• List the capabilities of more elaborate cable testing equipment.
• Describe the process of isolating the source of a network problem.
• Distinguish among network problems, computer problems, and user problems.

Upon completion of this course, the student will be able to:

• TROUBLESHOOT AND SOLVE ROUTING PROBLEMS WITHIN A ROUTING DOMAIN (SLO 1).
• Understand and describe the purpose, nature, and operations of a router, routing tables, and the route lookup process, dynamic routing protocols, distance vector routing protocols, and link-state routing protocols, the purpose and types of access control lists (ACLs), and the operations and benefits of Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS) for IPv4 and IPv6, and Network Address Translation (NAT).
• CONFIGURE AND TROUBLESHOOT BASIC OPERATIONS OF A SMALL SWITCHED NETWORK (SLO 2).
• Configure and verify static routing and default routing; configure and troubleshoot basic operations of routers in a small routed network including Routing Information Protocol (RIPv1 and RIPv2) and Open Shortest Path First (OSPF) protocol (single-area OSPF); Configure, monitor, and troubleshoot ACLs for IPv4 and IPv6; and configure and troubleshoot NAT operations.
• CONFIGURE AND TROUBLESHOOT VLANS IN A SMALL SWITCHED NETWORK (SLO 3).
• Configure VLANs and Inter-VLAN routing while applying security best practices.
• Troubleshoot inter-VLAN routing on Layer 3 devices.
• Configure redundancy on a switched network using STP and EtherChannel.
• Configure WLANs via a WLC while using L2 security best practices.
• Configure switch security to mitigate LAN attacks.
• Configure IPv4 and IPv6 static routing on routers.

Upon completion of this course, the student will be able to:

• SLO 1 - Configure a wide area network.
• Install and maintain a multi-protocol routed network.
• SLO 2 - Implement network security concepts.
• SLO 3 - Explain how networking devices implement QOS.
• Design, implement, configure and troubleshoot enterprise networks.
• Explain the purpose and characteristics of network virtualization.

Upon completion of this course, the student will be able to:

• SUMMARIZE THE NEED FOR EFFECTIVE COMPUTER USER SUPPORT (SLO #01).
• Define the term end-user computing and briefly describe the developments that led to end-user computing and user support.
• Describe the characteristics of early computer systems.
• Describe a microcomputer.
• Discuss the basic hardware and add-on peripherals that are commonly used.
• Define the total cost of ownership (TCO).
• Discuss the different types of user support and names for user support personnel, including help desk, call center, and technical support.
• DEMONSTRATE EFFECTIVE COMMUNICATION SKILLS (SLO #02).
• Define the term customer-service ethic and explain why organizations place so much emphasis on excellent customer service.
• Discuss strategies for building understanding, and the importance of ethics in the workplace.
• Define the term incident management strategy.
• Categorize the four dimensions of personality measured on the Myers-Briggs Type Indicator (MBTI) personality analysis.
• Describe a difficult client.
• REVIEW THE SKILLS FOR TROUBLESHOOTING COMPUTER PROBLEMS (SLO #03).
• Define the term troubleshooting and explain that troubleshooting computer problems is an iterative process that does not have a fixed series of steps.
• Define the term problem solving and explain how problem solving might apply to fixing a malfunctioning printer, for example.
• Explain how troubleshooters must use decision-making skills to choose between several possible solutions to a problem.
• Describe the different ways that troubleshooters must use communication skills to get information about the problem and to communicate the solution.
• Explain that active listening plays an important role in understanding the problem. Paraphrasing can be helpful in making sure the troubleshooter has an accurate picture of what is going on.
• Define the term escalation and explain how this approach can help solve a problem that does not yield to more common methods.
• Define the term replication and explain how this strategy can help to solve a problem.
• Discuss how hardware and software device configuration should be examined for possible fixes.
• EXAMINE COMMON SUPPORT PROBLEMS (SLO #04).
• Define the term bug and describe the ways in which software vendors repair bugs and add new features using patches, updates, service packs, releases, new versions, and upgrades. Describe how release numbers are used to label software versions.
• Explain that performance problems result from poor interaction between hardware and software.
• Describe the types of misunderstandings that may cause users to perceive that there is a computer problem.
• DESCRIBE THE FUNCTION OF A HELP DESK (SLO #05).
• Define the term incident management and the more specific term call management.
• Discuss the importance of making sure the user is qualified to receive support.
• Describe the manner in which a support agent assigns a priority code to an incident. Explain that the priority code determines the position of the incident in the incident queue.
• Review the factors that may cause job stress for support workers.
• Describe the importance of the managerial role to help desk support staff.
• DEVELOP AND IMPLEMENT TYPICAL PRODUCT SUPPORT STANDARDS (SLO #06).
• Examine the resources that can be used to help make product evaluation decisions.
• Review the criteria for choosing to upgrade to a newly released product or service.
• Discuss the balance between allowing users freedom to choose the best software and hardware for their specific purposes and providing support services for a diverse base of different products.
• MEASURE A USER’S NEEDS (SLO #07).
• Define the problem clearly.
• Identify the roles of stakeholders.
• Identify sources of information.
• Develop an understanding of the existing system.
• Investigate alternatives to the existing system.
• Develop a model of the proposed solution.
• DEMONSTRATE HOW TO INSTALL AND MANAGE END-USER COMPUTERS (SLO #08).
• Review pre-installation site preparation tasks.
• Discuss the purpose and contents of a site management notebook.
• Define the steps to install and configure hardware, operating systems, networks, and application software.
• Analyze ongoing site management tasks.
• REVIEW HOW TO TRAIN END-USERS (SLO #09)
• Identify the four steps in the training process: planning, preparation, presentation, and progression.

Upon completion of this course, the student will be able to:

• Design a software application (app) with a text-based user interface that solves a word problem. (SLO 1)
• Design the content and format of the user interface for the app.
• Determine valid ranges for app input data. Alert users of the valid ranges with clear input prompts.
• Develop the sequence of calculation steps in the app to convert starting data values into answer(s). There may be more than one set of calculation steps for a given word problem.
• Manage the data used by an algorithm (SLO 2)
• Classify data as a real number, an integer number, a string, or a Boolean value.
• Identify and descriptively name the variables necessary for a set of calculation steps.
• Distinguish between literal data and data stored in variables.
• Recognize that string data can be considered as one entity, as a collection of substrings, or as a collection of individual characters, depending on the needs of an algorithm.
• Apply the foundational data operations in programming (SLO 3)
• Create one variable of a specific data type to hold one piece of data.
• Display one or more pieces of data on one line of the execution window.
• Assign one piece of data to one variable of the same type. The data may be literal or input from the keyboard.
• Combine two pieces of same type data into one. Two numbers will combine through arithmetic. Two strings will combine through concatenation.
• Compare two pieces of same type data. The result will be a Boolean value.
• Translate an algorithm into a set of data operations and data (SLO 4)
• Create a sequence of operations to capture initial data, transform the data into correct answer(s), and display results to the user. Every operation will execute for every application execution.
• Design conditional structures based on comparisons of current data values. The conditional structures (ifs) will execute one of several sets of algorithm operations. Which set of operations executes depends on current data values during an execution.
• Design repetition structures based on comparison(s) of current data values. The repetition structures (loops) will execute a part of the algorithm operations from zero to many times depending on current data values.
• Combine several repetition and/or conditional structures to perform complicated logic in an algorithm.
• Organize an algorithm into functions (SLO 5)
• Use predefined library functions to do a task in an algorithm.
• Design and test custom functions to do a task in an algorithm. These functions will contain foundational data operations, loops, and ifs.
• Create local (function) scope variables and parameters.
• Design the data transfer into and out of a function.
• Design and debug fully modularized algorithms with one main() function and one or more custom functions.
• Process string data (SLO 6)
• Use library functions to search string data for a substring value, access an individual character in a string using a zero-based index, determine the current length of a string, or combine two strings into one longer string using concatenation.
• Combine data operations, repetition structures, conditional structures, and library function calls to perform complicated tasks like find-and-replace with strings.
• Verify the correctness of an algorithm (SLO 7)
• Execute an algorithm by hand using several sets of starting data. Each execution will follow the algorithm steps exactly as written. The execution will generate one window and one set of answers for one set of input data.
• Correct the algorithm sections that cause incorrect answers. Continue testing and rewriting the algorithm until the algorithm gives correct results for all valid input data.

Upon completion of this course, the student will be able to:

• SLO 1: RECOGNIZE THE COMPUTER ARCHITECTURE ISSUES NEEDED TO WRITE ASSEMBLY LANGUAGE CODE.
• Analyze the architecture of a processor and the organization of its memory by discussing such topics as registers, clock speed, busses, and addressing modes.
• SLO 2: COMPARE AND CONTRAST THE BINARY REPRESENTATION OF DATA AND ASSEMBLY LANGUAGE INSTRUCTIONS.
• Analyze the binary representation of data using contextual clues to translate the data into characters, positive or negative integers, positive or negative fractional numbers, or machine instructions.
• Correlate integer values in different bases (e.g. binary, octal, decimal, and hexadecimal).
• Correlate the external (monitor) string representation of numbers and their internal (memory) binary format.
• SLO 3: CREATE ASSEMBLY LANGUAGE PROGRAMS THAT ACCEPT INPUT, PERFORM CALCULATIONS AND MAKE DECISIONS BASED ON THE INPUT, AND DISPLAY AN ANSWER.
• Solve memory access problems by using the addressing modes supported by the processor.
• Solve bit-level problems using AND, OR, NOT, XOR and bit-shifting instructions on binary values.
• Solve simple calculation issues using arithmetic instructions.
• Solve keyboard input and display monitor output problems using operating system interrupt calls.
• Differentiate between the temporary storage of the stack and named memory locations (variables).
• Compare and contrast subroutines and macros to organize assembly language statements. Create subroutines and macros, both internal and external to the main body of the program.
• Understand the role of the stack and the instruction pointer register in subroutine execution.
• SLO 4: EXPLAIN THE ROLES OF SOFTWARE IN THE CREATION, BUILDING, AND DEBUGGING OF EXECUTIBLE FILES USING ASSEMBLY LANGUAGE.
• Coordinate the use of text editors, compilers, linkers, and debuggers during the creation of assembly language programs.
• Analyze the memory space (RAM and registers) of an executing program with a debugging tool to trace the execution and determine the correctness of the execution.
• Explain how memory is allocated for a program during the compilation process.

Upon completion of this course, the student will be able to:

• IDENTIFY THE PURPOSE OF COMMON DATABASE LANGUAGES (SLO# 1)
• Write, develop and synthesize programs in one of the common database languages.
• Describe the fundamentals of SQL programming language.
• Analyze, comprehend problems for computer applications, as evidenced through program documentation.
• Explain how SQL programming language is used to extract data from the database.
• Assess and utilize common SQL query constructs.
• Distinguish between Data Definition Language (DDL) and Data Manipulation Language (DML).
• List common structure of a database query using SQL.
• Utilize SQL select statements for sorting and grouping data from the database.
• DEVELOP REPORTS TO DISPLAY DATA EXTRACTED FROM THE DATABASE (SLO# 2)
• Design and produce small databases, screen displays.
• Organize data to generate reports based on data in the database that conform to user requests.
• DESCRIBE THE FUNCTION OF VARIOUS JOINS (SLO# 3)
• Utilize the fundamental vocabulary and constructs of SQL to perform joins on tables in the database.
• Outline the various types of table joins.
• Distinguish among outer and inner joins.
• ANALYZE AND DEVELOP PL/SQL SCRIPTS (SLO# 4)
• Create Pl/SQL as a programming tool to enable automation of multiple database interaction tasks.
• Develop PL/SQL scripts to meet programming specifications.
• Develop, write, assess and evaluate triggers.
• Analyze PL/SQL script algorithms to achieve desired output.

Upon completion of this course, the student will be able to:

• SLO# 1: Demonstrate an understanding of basic Relational Database Management System terminology
• Define, compare and contrast database design and tradeoff methodologies, Relational Database Management Systems
• Develop and utilize the fundamental vocabulary and constructs of the SQL.
• SLO# 2: Define and understand the concept of joins, sorting and grouping data, joining tables, subqueries and views.
• Construct and implement easy to medium difficulty queries in SQL
• create database objects using Data Definition Language.
• SLO# 3: construct subqueries, and joins using Data Query Language.
• demonstrate an understanding of transaction control statements in SQL.
• SLO# 4: Demonstrate a basic understanding of logical model design and entity relationship (ER) modeling.
• Explain normalization and entity-relationships in table design

Upon completion of this course, the student will be able to:

• SLO# 1: Design, implement, and demonstrate an understanding of SQL constructs to include data definition language, data manipulation language, and data query language
• Design and implement queries for information extraction from databases
• SLO# 2: Demonstrate use advanced SQL concepts like multiple-table joins, subqueries and logical data extraction.
• SLO# 3: Distinguish and utilize the concept of joins, sorting and grouping data, joining tables, subqueries and views.
• SLO# 4: Design and implement medium to complex difficulty queries in SQL using procedures, packages and triggers.

Upon completion of this course, the student will be able to:

• SLO# 1: Design and develop robust Graphical User Interfaces (GUIs).
• Choose input and output controls to place on the GUI that allow clear communication between the program and the end user, as defined by the current version of Visual Basic.
• Design GUI behavior to limit user options with the techniques of hiding or disabling controls based on the previous user actions.
• Ensure that positive user action is required to display the output for each new set of inputs, utilizing the specific technique that depend on the abilities of the current version of Visual Basic.
• Use common VB.NET Windows controls effectively in an application (for example, TextBox, CheckBox, RadioButton, Label, PictureBox, GroupBox, ListBox, and ComboBox.
• SLO #2: Install a GUI application on a client workstation.
• Choose input and output controls to place on the GUI that allow clear communication between the program, the end user and the underlying database.
• Design GUI behavior to limit user options with the techniques of hiding or disabling controls based on the previous user actions.
• Ensure that positive user action is required to display the output for each new set of inputs.
• SLO #3: Use software to establish connection to database server.
• Access remote and local data on a database server.
• SLO #4: Develop and implement input data validation.
• Implement logic that ensures that input data is valid before using the data.
• Demonstrate the process to hide or disable controls on the GUI and alert the user of an input error for invalid input data.
• Construct methods to identify user input errors.
• Access and read input data from a text file.
• SLO #5: Construct MDI applications with menus.
• Organize related clickable operations into a pull-down or pop-up menu.
• Design GUI behavior to perform advanced processing options with the techniques of selecting data from the database based on user input.
• Construct an application that allows users to input select criteria to be passed as parameters to queries.

Upon completion of this course, the student will be able to:

• DESCRIBE NORMALIZATION OF DATA IN A DATABASE (SLO #01).
• Evaluate database model for conformance to various normal forms.
• Audit the normalization process to the third normal form.
• Convert database model between 1st, 2nd, and 3rd normal forms.
• SUMMARIZE THE MECHANISMS USED TO INSTALL A RELATIONAL DATABASE MANAGEMENT SYSTEM(SLO #02).
• Classify, install, incorporate, prepare and manage a Relational Database Management System (RDBMS) installation.
• Demonstrate, simulate outline and sketch start up and shut down of a database.
• LIST THE TOOLS USED TO MONITOR THE DATABASE FOR TYPICAL USER CONFIGURATION (SLO #03).
• Prepare, tabulate, employ and compile typical configurations of client workstations to access the RDBMS.
• Document common configurations to be deployed across workstations to enable access to the RDBMS.
• Differentiate between user and administration configurations of the RDBMS.
• IDENTIFY HOW TO MANAGE USERS WITH ACCESS TO THE RDBMS(SLO #04).
• Validate and demonstrate ability to create, modify and remove users, groups and roles.
• Evaluate existing user roles and manager user permissions.
• DESCRIBE THE TYPES OF BACKUP METHODOLIGIES USED TO BACKUP DATA IN THE DATABASE(SLO #05).
• Formulate, draft and incorporate database backup and recovery procedures.
• Document database backup plan for review.
• SUMMARIZE MECHANISMS USED TO MAKE USER ACCESS TOT THE DATABASE CONTINUOUSLY AVAILABLE (SLO #06).
• Define, Plan, audit and critique system documentation.
• Generate user help documentation for ease of access to the RDBMS and user accounts.
• Create user FAQ to provide user self-help guide.

Upon completion of this course, the student will be able to:

• SLO#1: assess and utilize knowledge of the scientific method in database design.
• compare and contrast the scientific method to other ways of information retrieval.
• evaluate and report the various advantages and disadvantages.
• SLO#2: evaluate the various relational database design approaches.
• analyze and describe the major paradigms within database architectures.
• apply and synthesize knowledge of concepts, theory, and research findings surveyed within the following sub-disciplines in database modeling: Semantic object modeling, object oriented modeling, entity relationship diagrams, data normalization, network and hierarchical architectures.
• SLO#3: infer and sketch trends within the field.
• develop and evaluate information retrieval and presentation techniques including SQL, form and report generation.
• adapt and extrapolate the database modeling and information retrieval processes and its connection to other fields.
• SLO#4: critique, analyze and demonstrate tradeoffs in relational database design methodologies

Upon completion of this course, the student will be able to:

• SLO 1: DEMONSTRATE AN UNDERSTANDING OF STRUCTURED PROGRAMMING CONCEPTS
• Write clear and complete comments to describe the logic of an algorithm that has been translated into a set of structured programming instructions.
• Create programs that accept input from either the keyboard or a file and to send output to a file or the monitor.
• Organize conditional and repeated algorithm steps into conditional (If) and looping control statements.
• Organize program instructions into logically separate procedures. Each procedure will communicate with other procedures through argument lists.
• Write instructions to store data temporarily (in variables, constants, or arrays) or permanently (in files).
• Select an appropriate data type (integer, floating point, character, string, boolean, etc.) to temporarily store intermediate results.
• Compare the advantages and disadvantages of using local, procedure, and global scope for variables. Select the appropriate variable scope for assigned programs.
• Compare and contrast the use of arrays and structures. Select the appropriate one for assigned programs.
• Dynamically allocate and access memory using a language concept such as pointers.
• SLO 2: DISCUSS AT AN INTRODUCTORY LEVEL THE USE OF CLASSES AND OBJECTS IN A PROGRAM
• Compare the use of objects to store data with the use of non-object variables or arrays or structures.
• Recognize the format of a class definition and the relationship between a class and objects that are based on that class.
• SLO 3: USE DEBUGGING SOFTWARE TO TEST PROGRAMS FOR CORRECT EXECUTION
• Test completed programs for correct execution using a set of possible input values. Debugger software will be used to view intermediate results for input values that lead to incorrect results.
• Find existing procedure libraries and include these in programs to take advantage of pre-defined language capabilities such as keyboard input and monitor output.

Upon completion of this course, the student will be able to:

• SLO #1: Design and develop robust Graphical User Interfaces (GUIs).
• Choose input and output controls to place on the GUI that allow clear communication between the program and the end user.
• Design GUI behavior to limit user options with the techniques of hiding or disabling controls based on the previous user actions.
• Ensure that positive user action is required to display the output for each new set of inputs.
• Use common VB.NET Windows controls effectively in an application. Examples are the TextBox, CheckBox, RadioButton, Label, PictureBox, GroupBox, ListBox, and ComboBox.
• SLO #2: Implement programming logic using Visual Basic procedures.
• Implement logic within event handler procedures to respond to user actions on the GUI such as clicking, scrolling over, and tabbing.
• Demonstrate understanding of the use of by-reference and by-value parameters in procedures.
• Use pre-existing procedures such as Val() and IsNumeric() to simplify a program.
• SLO #3: Develop and implement input data validation.
• Implement logic that ensures that input data is valid before using the data.
• Hide or disable controls on the GUI and alert the user of an input error for invalid input data.
• SLO #4: Develop and implement data storage strategies.
• Create variables of the appropriate type and scope for temporary storage of data.
• Write to a text file to permanently store data.
• Read input data from a text file.
• SLO #5: Group related data and procedures together.
• Temporarily store related constants in a construct such as an enumeration.
• Temporarily store related data in one-dimensional and two-dimensional arrays.
• Organize functionally related controls in a "grouping" control such as a GroupBox.
• Organize a block of code that performs a single task into a custom procedure. If the task is calculation of a single value, use a function. For all other tasks, use a subroutine.
• Organize related clickable operations into a pull-down or pop-up menu.
• Recognize a class as a grouping of functionally related variables and procedures.
• SLO #6: Use the Integrated Development Environment (IDE) to build, compile, execute, and debug Visual Basic applications.
• Create a Windows Application project.
• Uncover answers to syntax questions using the Help utility of the IDE.

Upon completion of this course, the student will be able to:

• SLO #1: DEMONSTRATE AN UNDERSTANDING OF C++ OBJECT ORIENTED PROGRAMMING (OOP) CONCEPTS.
• understand and recall an intermediate-level of OOP terminology, such as inheritance, composition, and polymorphism.
• compare and contrast C and C++ languages and understand and know how to use the existing classes and functions.
• SLO # 2: APPLY THE LEARNED CONCEPTS TO CREATE EFFECTIVE AND EFFICIENT PRODUCTION C++ PROGRAMS.
• Design and implement higher level programming interfaces through the use of abstract data type (ADT) and create new classes.
• Design and implement intermediate level programming assignments by using operator overloading, templates, exception handling, file processing, pointers and strings.
• SLO # 3: USE WINDOWS DEBUGGING SOFTWARE TO TEST PROGRAMS FOR CORRECT EXECUTIONS.
• Work with non-text files and design programs in a graphic user interface compiler.
• SLO # 4: COMMUNICATE, SUPPORT, ANALYZE AND ADAPT DIFFERENT LOGIC AND PROGRAMS.
• Work effectively as part of a project team.

Upon completion of this course, the student will be able to:

• SLO #1: DISCOVER AND UNDERSTAND THE OBJECT ORIENTED JAVA PROGRAMMING CONCEPTS, KNOWLEDGE AND POTENTIALS.
• Understand the Java software development "Process and Object Oriented Methodology" (such as Inheritance, Polymorphism, Abstract Classes, and Interfaces).
• Comprehend the Java Applications, Applets, multithreading and GUI Components creations.
• Demonstrate knowledge in Strings Handling, Function Overloading, and Arithmetic Operations of Java language.
• Describe the Data and Files process, Input / Output Control and exception handling.
• SLO # 2: APPLY THE LEARNED JAVA KNOWLEDGE TO CREATE EFFECTIVE AND EFFICIENT PRODUCTION JAVA PROGRAMS USED IN COMPUTERS AND WEB SITES.
• Solve a program question by using Java language.
• SLO # 3: USE JAVA INTERGRATED DEVELOPMENT ENVIRONMENT DEBUGGING SOFTWARE TO TEST PROGRAMS FOR CORRECT EXECUTIONS.
• Work in a Java IDE.
• SLO # 4: COMMUNICATE, SUPPORT, ANALYZE AND ADAPT DIFFERENT LOGIC AND JAVA PROGRAMING SKILL LEVELS WITH PROJECT TEAM MEMBERS.
• Work effectively in a team project environment.

Upon completion of this course, the student will be able to:

• SLO #1: EMPLOY JAVA TO CREATE HIGHER LEVEL PROGRAMS.
• Use Java to design a complete graphic user interface.
• Implement a data structure by using JAVA API (such as Stack, Collections, Queues, Utilities Package, etc).
• SLO #2: CONSTRUCT DATABASE AND INFORMATION SHARING ENVIRONMENTS.
• Compose a networking connection program and be able to share information in the environment.
• Construct Java Database Connectivity with JDBC™.
• Access existing system by using Servlets.
• SLO #3: SUPPORT ANIMATION, AUDIO, VIDEO, TEXT, AND DIFFERENT DATA TYPES OF DATABASES FOR WEB ACCESS.
• Create web dynamic contents by using the JSP.
• Create a multimedia environment and access files and information in the Internet and World Wide Web.

Upon completion of this course, the student will be able to:

• SLO #1: DISCOVER AND UNDERSTAND THE OBJECT ORIENTED C# PROGRAMMING CONCEPTS, KNOWLEDGE AND POTENTIALS.
• Define and show how to use any or all of the following: control structures, methods, array, abstract data type, constructors, and data abstraction and information hiding.
• Implement graphic user interface, multithreading, and object oriented programming using C# program.
• SLO # 2: APPLY THE LEARNED C# KNOWLEDGE TO CREATE EFFECTIVE AND EFFICIENT PRODUCTION C# PROGRAMS USED IN COMPUTERS AND WEB SITES.
• Develop system and web page applications.
• SLO # 3: USE MICROSOFT .NET INTEGRATED DEBUGGING SOFTWARES TO TEST PROGRAMS FOR CORRECT EXECUTIONS.
• Demonstrate proficiency in using Visual Studio .NET integrated development environment.

Upon completion of this course, the student will be able to:

• SLO #1: ANALYZE PROGRAMMING PROBLEMS AND DETERMINE WHAT OBJECT ORIENTED PROGRAMMING APPROACHES AND TOOLS WOULD BE MOST APPROPRIATE TO DEVELOP PROGRAMS TO RESOLVE THEM.
• Utilize OOP methodology to create program solutions.
• SLO # 2: UNDERSTAND STORING, SORTING, AND SEARCHING TECHNIQUES ON DATA STRUCTURES.
• Implement dynamic data structures and determine which is appropriate for a given problem.
• Implement recursive modules.
• Demonstrate a fundamental understanding of various sorting and searching techniques.
• SLO # 3: COMMUNICATE, SUPPORT, ANALYZE AND ADAPT DIFFERENT LOGIC AND PROGRAMMING SKILL LEVELS WITH PROJECT TEAM MEMBERS.
• Work effectively as part of a project team.

Upon completion of this course, the student will be able to:

• Validate logical arguments within the context of computer computations. (SLO 1)
• Design and analyze simple digital circuits that mimic logical arguments.
• Construct mathematically rigorous proofs of statements involving integers and sets (such as collections of characters or strings). The proofs will include induction and by contradiction forms.
• Model simple computation using finite state automata and regular languages. (SLO 2)
• Compose a valid expression from a given regular language.
• Construct a valid recognizer from a given regular language.
• Develop and analyze patterns related to programs. (SLO 3)
• Translate floating-point and signed integer numbers into IEEE binary format.
• Construct a recursive algorithm to solve a word problem.
• Exposure to the foundational mathematics behind computing. (SLO 4)
• Recognize the mathematical definitions of, and differences between, relations and functions.
• Recognize the definition of sets and basic operations on sets.
• Recognize and use counting techniques such as the pigeonhole principle and permutations and combinations.

Upon completion of this course, the student will be able to:

• ANALYZE FUNDAMENTAL SECURITY CONCEPTS (SLO #01).
• Describe the challenges of securing information and define information security and explain why it is important.
• Identify the types of attackers that are common today.
• List the basic steps of an attack.
• APPLY SOUND PERSONAL SECURITY PRINCIPALS (SLO #02).
• Describe personal security defenses.
• Describe the attacks against passwords.
• Describe identity theft and the risks of using social networking.
• IDENTIFY THE NEEDS FOR A SECURE COMPUTER (SLO #03).
• List and describe the different types of attacks on computers.
• Explain how to manage patches.
• Describe how to install and use antivirus software.
• Describe how to recover from an attack.
• CONFIGURE A STRATEGY TO FIGHT AGAINST INTERNET-BASED ATTACKS (SLO #04).
• Explain how the Internet and e-mail work.
• Describe how attackers can use mobile code, cookies, and fraudulent digital certificates.
• List the security risks with using e-mail.
• FORMULATE PROVEN SECURITY PRACTICES AT THE WORKPLACE (SLO #05).
• Define physical access and list the tools used to restrict it.
• Describe how tokens and cards can be used for security.
• Explain what a security policy is and list several different policies.
• Define technology and procedural access control.
• List the steps to be taken to prepare for a crisis.

Upon completion of this course, the student will be able to:

• ANALYZE FUNDAMENTAL SECURITY CONCEPTS (SLO #01).
• Describe the fundamental principles of information systems security.
• Define the concepts of threat, evaluation of assets, information assets, physical, operational, and information security and how they are related.
• Evaluate the need for the careful design of a secure organizational information infrastructure.
• Explain the need for a comprehensive security model and its implications for the security manager or Chief Security Officer (CSO).
• Explain the different types of information security careers and how the Security+ certification can enhance a security career.
• DESCRIBE POTENTIAL SYSTEM ATTACKS AND THE ACTORS THAT MIGHT PERFORM THEM (SLO #02).
• Describe the different types of software-based attacks
• List types of hardware attacks.
• Define virtualization and explain how attackers are targeting virtual systems.
• ANALYZE WAYS TO HARDEN AN OPERATING SYSTEM (SLO #03).
• Describe various software security applications.
• Explain how to protect systems from communications-based attacks.
• List ways to prevent attacks through a Web browser.
• Explain how to harden operating systems.
• EXAMINE SOME OF THE MAJOR WEAKNESSES THAT ARE FOUND IN NETWORK SYSTEMS AND WAYS TO PREVENT THEM (SLO #04).
• Explain the types of network vulnerabilities.
• Define different methods of network attacks.
• List the different types of network security devices and explain how they can be used.
• Define network address translation and network access control.
• Explain how to enhance security through network design.
• INVESTIGATE THE BASIC WIRELESS SECURITY PROTECTIONS AVAILABLE TO THEM (SLO #05).
• Describe the basic IEEE 802 wireless security protections.
• Define the vulnerabilities of open system authentication, WEP, and device authentication. Describe the WPA and WPA2 personal security models.
• Explain how enterprises can implement wireless security.
• INVESTIGATE LOGICAL AND PHYSICAL ACCESS CONTROL METHODS (SLO #06).
• Define access control and list the four access control models.
• Describe logical access control methods.
• Explain the different types of physical access control.
• EXAMINE AUTHENTICATION AND UNDERSTAND HOW IT FITS INTO ACCESS CONTROL (SLO #07).
• Define authentication. Describe the different types of authentication credentials.
• List and explain the authentication models.
• Define basic cryptography, its implementation considerations, and key management.
• DEFINE RISK AND RISK MANAGEMENT (SLO #08).
• Perform risk analysis and risk management.
• Describe the components of risk management.
• Apply risk management techniques to manage risk, reduce vulnerabilities, threats, and apply appropriate safeguards/controls.
• Describe how usage audits can protect security.
• List the methodologies used for monitoring to detect security-related anomalies.
• EXAMINE HOW TO PROTECT DATA USING THREE COMMON TYPES OF ENCRYPTION ALGORITHMS: HASHING, SYMMETRIC ENCRYPTION, AND ASYMMETRIC ENCRYPTION (SLO #09).
• Define cryptography and hashing.
• List the basic symmetric cryptographic algorithms.
• Describe how asymmetric cryptography works.
• List types of file and file system cryptography. Explain how whole disk encryption works.
• Define digital certificates. List the various types of digital certificates and how they are used.
• Describe the components of Public Key Infrastructure (PKI).
• FORMULATE REDUNDANCY PLANS AND SECURITY POLICIES (SLO #10).
• Describe the components of redundancy planning. Describe appropriate measures to be taken should a system compromise occur.

Upon completion of this course, the student will be able to:

• SLO #01: UNDERSTAND ETHICAL HACKING CONCEPTS, INCLUDING THE TERM "ETHICAL HACKER", AS WELL AS PENETRATION AND SECURITY TESTING CONCEPTS AND THE DIFFERENCES BETWEEN THEM
• Describe the role of an ethical hacker. Differentiate between what you can or cannot do legally as an ethical hacker.
• Describe how the fundamental concepts of cyber defense can be used to provide system security.
• List the fundamental concepts of the Information Assurance discipline.
• SLO #02: DESCRIBE MAJOR CONCEPTS AND ASPECTS OF THE TCP/IP PROTOCOL SUITE, INCLUDING EACH OF THE FOUR LAYERS OF THE PROTOCOL STACK: APPLICATION, TRANSPORT, INTERNET, AND NETWORK
• Describe the TCP/IP protocol stack and be able to review the addressing schemes and how they relate to TCP/IP protocol and security
• Explain the basic concepts of IP addressing.
• Explain the binary, octal, and hexadecimal numbering systems.
• SLO #03: CATEGORIZE THE DIFFERENT TYPES OF MALICIOUS SOFTWARE AND THEIR EFFECT ON A SOFTWARE OR HARDWARE
• Critique the physical security attacks and their vulnerabilities.
• Describe the different types of malicious software.
• Classify the different methods of protecting against malware attacks.
• Examine the architecture of a typical, complex system and identify significant vulnerabilities, risks, and points at which specific security technologies/methods should be employed.
• SLO #04: EVALUATE THE VARIOUS TOOLS USED FOR PORT SCANNING
• Research the different types of port scans currently being used; the tools available to most hackers; their purpose, and function.
• Reason what ping sweeps are used for.
• Uncover how shell scripting is used to automate security tasks.
• SLO #05: ANALYZE SEVERAL NETWORK SECURITY DEVICES THAT SECURITY PROFESSIONALS AND NETWORK ADMINISTRATORS CAN USE TO BETTER PROTECT THEIR NETWORKS
• Describe symmetric and asymmetric encryption algorithms. Describe possible attacks on cryptosystems.
• Critique the advantages and disadvantages of different Intrusion Detection (IDS) technology currently available.
• Critique the advantages and disadvantages of different software firewall technology currently available.
• Investigate honeypots, their purpose and usefulness in a network security plan.
• SLO #06: ABILITY TO CREATE SIMPLE SCRIPTS/PROGRAMS TO AUTOMATE AND PERFORM SIMPLE OPERATIONS.
• Demonstrate their proficiency in the use of scripting languages to write simple scripts (e.g., to automate system administration tasks).
• Write simple and compound conditions within a programming language or similar environment (e.g., scripts, macros, SQL).
• Write simple linear and looping scripts.

Upon completion of this course, the student will be able to:

• DISCUSS THREATS AND VULNERABILITIES TO NETWORK OPERATIONS (SLO #1)
• Explain the operation of the network infrastructure.
• Classify the various types of network attacks.
• Explain the Windows Operating System features and characteristics needed to support cybersecurity analyses.
• Explain the features and characteristics of the Linux Operating System.
• Explain how to prevent malicious access to computer networks, hosts, and data.
• IMPLEMENT APPROPRIATE INCIDENT RESPONSE PROCESSES (SLO #2)
• Use network monitoring tools to identify attacks against network protocols and services.
• Evaluate network security alerts.
• Apply incident response models to manage network security incidents.
• Explain the impacts of cryptography on network security monitoring.
• ANALYZE THREATS AND VULNERABILITIES TO NETWORKS (SLO #3)
• Install virtual machines to create a safe environment for implementing and analyzing cybersecurity threat events.
• Explain how to investigate endpoint vulnerabilities and attacks.
• Analyze the operation of network protocols and services.
• Analyze network intrusion data to identify compromised hosts and vulnerabilities.
• EXPLAIN THE ROLE OF THE CYBERSECURITY OPERATIONS ANALYST IN THE ENTERPRISE (SLO #4)

Upon completion of this course, the student will be able to:

• SLO 1: APPRECIATE THE IMPORTANCE OF SCRIPTS
• Evaluate data types
• Describe operators
• SLO 2: IDENTIFY THE DIFFERENT PARTS OF A SCRIPT
• Assess and write simple scripts.
• Describe the basic techniques used to create scripts for automating system administration tasks.
• SLO 3: ASSESS VULNERABILITY SCANNERS
• Modify current security application scripts for a specific network environment.
• Building a network scanner using a script.
• Evaluate Nmap.
• Building reports.
• SLO 4: ANALYZE EXPLOITS
• Learn to exploit a network service
• Discover how to steal browser passwords
• Evaluate scripting languages for different tasks.

Upon completion of this course, the student will be able to:

• EXPLAIN NETWORK THREATS, MITIGATION TECHNIQUES, AND THE BASICS OF SECURING A NETWORK. (SLO 1)
• explain the various types of threats and attacks.
• explain the tools and procedures to mitigate the effects of malware and common network attacks.
• DESCRIBE SECURITY THREATS FACING MODERN NETWORK INFRASTRUCTURES. (SLO 2)
• explain endpoint vulnerabilities and protection methods.
• CONFIGURE AND SECURE CISCO DEVICES. (SLO 3)
• configure command authorization using privilege levels and role-based command-line interface (CLI).
• implement the secure management and monitoring of network devices.
• implement security measures to mitigate Layer 2 attacks.
• CONFIGURE ACCESS CONTROL LISTS (ACLS) AND FIREWALL FUNCTIONS TO FILTER TRAFFIC, MITIGATE THREATS TO ROUTERS, AND NETWORKS. (SLO 4)
• implement ACLs to filter traffic and mitigate network attacks on a network.
• implement Zone-Based Policy Firewall using the CLI.
• explain how the Adaptive Security Appliance (ASA) operates as an advanced stateful firewall.
• implement an ASA firewall configuration.
• EXPLAIN METHODS FOR IMPLEMENTING SECURE COMMUNICATIONS TO ENSURE INTEGRITY, AUTHENTICITY, AND CONFIDENTIALITY. (SLO 5)
• explain how the types of encryption, hashes, and digital signatures work together to provide confidentiality, integrity, and authentication.
• explain how a public key infrastructure is used to ensure data confidentiality and provide authentication.
• CONFIGURE VIRTUAL PRIVATE NETWORKS (VPNs). (SLO 6)
• configure a site-to-site IPsec VPN, with pre-shared key authentication, using the CLI.
• DESCRIBE HOW TO IMPLEMENT SECURE NETWORK DESIGN, MANAGEMENT, AND REPORTING. (SLO 7)
• configure authentication, authorization, and accounting (AAA) to secure a network.
• explain how network-based Intrusion Prevention Systems (IPSs) are used to help secure a network.
• test network security.

Upon completion of this course, the student will be able to:

• DEFINE AND EXPLAIN INFORMATION SECURITY (SLO #01).
• Define and explain the basic concepts of risk management.
• Identify and define the components of contingency planning.
• Know and understand the role of information security policy in the development of contingency plans.
• MANAGE INCIDENT RESPONSE AND DISASTER RECOVERY PROCEDURES (SLO #02).
• Identify an individual or group to create a contingency policy and plan.
• Understand the elements needed to begin the contingency planning process.
• Create an effective contingency planning policy.
• Comprehend the steps needed for a business impact analysis report.
• Summarize the steps needed to create and maintain a budget for enabling the contingency planning process.
• ANALYZE THE PROCESS OF INCIDENT RESPONSE PREPARATION (SLO #03).
• Describe the process used to organize the incident response process.
• Understand how policy affects the incident response planning process and how policy can be implemented to support incident response practices.
• Describe the techniques that can be employed when forming a security incident response team (SIRT).
• Learn the skills and components required to devise an incident response plan.
• Know some of the concerns and trade-offs to be managed when assembling the final IR plan.
• IDENTIFY TRUE INCIDENTS FROM INCIDENT CANDIDATES AND FALSE POSITIVES (SLO #04).
• Identify the elements necessary to detect incidents that pose risk to the organization.
• Summarize the components of an intrusion detection system.
• Explain the processes used in making decisions surrounding incident detection and escalation.
• UNDERSTAND THE ELEMENTS OF AN INCIDENT RECOVERY RESPONSE (SLO #05).
• Build the elements of an incident recovery response, and be aware of the impact of selecting a reaction strategy, developing a notification mechanism, and the creation of escalation guidelines.
• Explain how an organization plans for and executes the recovery process when an incident occurs.
• Summarize the need for and the steps involved in the ongoing maintenance of the incident response plan.
• Summarize what forensic analysis entails, and gain an improved understanding in the processes used to collect and manage data in an electronic environment.
• PLAN FOR BUSINESS RESUMPTION FOLLOWING AN INCIDENT (SLO #06).
• Outline the relationships between the overall use of contingency planning and the subordinate elements of incident response, business resumption, disaster recovery, and business continuity planning.
• Become familiar with the techniques used for data and application backup and recovery.
• Outline the strategies employed for resumption of critical business processes at alternate and recovered sites.
• PLAN FOR A DISASTER RECOVERY (SLO #07).
• Summarize the ways to classify disasters, both by speed of onset and source.
• Explain who should form the membership of the disaster recovery team.
• Summarize the key functions of the disaster plan. Explain the key concepts included in the NIST approach to technical contingency planning.
• Describe the elements of a sample disaster recovery plan.
• Identify the need for simultaneous wide access to the planning documents as well as the need for securing the sensitive content of the DR plans.
• SUMMARIZE THE KEY CHALLENGES AN ORGANIZATION FACES WHEN ENGAGED IN DISASTER RECOVERY OPERATION (SLO #08).
• Recognize what actions organizations take to prepare for the activation of the DR plan.
• Recognize what critical elements compose the response phase of the DR plan.
• Comprehend what occurs in the recovery phase of the DR plan.
• Identify how an organization uses the resumption phase of the DR plan.
• Identify how an organization resumes normal operations using the restoration phase of the DR plan.
• OUTLINE THE ELEMENTS OF BUSINESS CONTINUITY (SLO #09).
• Recognize who should be included in the business continuity team.
• Recognize and be able to reference two sample business continuity plans.
• Describe the steps taken to maintain the BC plan.
• Summarize the methods used to continuously improve the BC process.
• CREATE AND DEVELOP A CRISIS MANAGEMENT PLAN (SLO #10).
• Recognize the role of crisis management in the typical organization.
• Conduct the creation of a plan preparing for crisis management.
• Value and deal with post-crisis trauma and work toward getting people back to work after a crisis.
• Identify the impact of the decisions regarding law enforcement involvement.
• Manage a crisis communications process.
• Prepare for the ultimate crisis in an organization through succession planning.

Upon completion of this course, the student will be able to:

• SLO 1: UNDERSTAND THE DIFFERENCE BETWEEN LAWS AND ETHICS.
• Differentiate between law and ethics.
• Describe the ethical foundations and approaches that underlie modern codes of ethics.
• Discuss relevant professional organizations and their role and relationship to organizational InfoSec.
• SLO 2: DISCUSS THE IMPORTANCE OF GOVERNANCE AND STRATEGIC PLANNING.
• Identify the key organizational stakeholders that are actively involved in planning and compare their roles.
• Discuss the importance, benefits, and desired outcomes of information security governance and how such a program would be implemented.
• SLO 3: DEFINE THE IMPORTANCE OF A SECURITY POLICY.
• Define information security policy and discuss its central role in a successful information security program.
• Discuss the process of developing, implementing, and maintaining various types of information security policies.
• SLO 4: DISCUSS THE ROLE OF PROJECT MANAGEMENT IN INFORMATION SECURITY.
• List and describe the functional components of an information security program.
• Explain the internal and external factors that influence the activities and organization of an information security program.
• Discuss the components of a security education, training, and awareness program and explain how organizations create and manage these programs. Introduce CompTIA's Project+ exam.
• SLO 5: ASSESSING AND TREATING RISK.
• Define risk management and its role in the organization.
• Explain how risk is assessed based on the likelihood of adverse events and the effects on information assets when events occur.
• Discuss the use of the results of the risk identification process.
• Evaluate control alternatives under the defense risk treatment strategy and formulate a cost-benefit analysis (CBA) using existing conceptual frameworks.
• SLO 6: EVALUATE THE DIFFERENT SECURITY MANAGEMENT MODELS.
• Describe the dominant InfoSec management models, including national and international standards-based models.
• SLO 7: LIST THE ELEMENTS OF KEY INFORMATION SECURITY MANAGEMENT PRACTICES.
• Discuss the various types of benchmarking and their use in security planning.
• Describe the security practices used to regulate employee behavior and prevent misuse of information.
• Explain the role of information security in employee terminations.
• SLO 8: DISCUSS THE NEED FOR CONTINGENCY PLANNING
• Describe the major components of incident response, disaster recovery, and business continuity.
• Define the components of crisis management and business resumption.
• Discuss how the organization would prepare and execute a test of contingency plans.
• SLO 9: DISCUSS THE NEED FOR ONGOING MAINTENANCE OF THE INFORMATION SECURITY PROGRAM
• Identify the key factors involved in monitoring the external and internal environment.
• Describe how planning, risk assessment, vulnerability assessment, and remediation tie into information security maintenance.
• Explain how to build readiness and review procedures into information security maintenance.

Upon completion of this course, the student will be able to:

• REVIEW OF THE COMPUTER FORENSICS PROFESSION (SLO #01)
• Illustrate how to prepare for computer investigations and explain the difference between law enforcement agency and corporate investigations.
• Explain how other organizations’ codes of ethics apply to expert testimony.
• SUMMARIZE HOW TO PREPARE FOR A COMPUTER INVESTIGATION (SLO #02).
• Apply a systematic approach to an investigation.
• Describe procedures for corporate high-tech investigations.
• Explain requirements for data recovery workstations and software.
• Describe how to conduct an investigation.
• SUMMARIZE THE CERTIFICATION REQUIREMENTS FOR COMPUTER FORENSICS LABS (SLO #03).
• Catalog the physical requirements for a computer forensics lab.
• Draft the criteria for selecting a basic forensic workstation.
• MEASURE THE DIFFERENT WAYS FOR PROPER DATA ACQUISITION (SLO #04).
• Summarize the different digital evidence storage formats being used today.
• Explain ways to determine the best acquisition method.
• Explain how to use acquisition tools properly.
• Explain how to validate data acquisitions.
• CLASSIFY THE RULES FOR PROPER DIGITAL EVIDENCE HANDLING (SLO #05).
• Describe how to collect evidence at private-sector incident scenes.
• Explain guidelines for processing law enforcement crime scenes.
• Review a case to identify requirements and plan your investigation.
• ANALYZE HOW DATA IS STORED AND MANAGED ON AN OPERATING SYSTEMS (SLO #06).
• Analyze an operating system's file structure.
• ANALYZE SOME OF THE DIFFERENT COMPUTER FORENSICS TOOLS (SLO #07).
• Explain how to evaluate needs for computer forensics tools.
• Describe methods for validating and testing computer forensics tools.
• VALIDATE THE EVIDENCE DURING THE ANALYSIS PROCESS (SLO #08).
• Describe methods of performing a remote acquisition.
• Determine what data to analyze in a computer forensics investigation.
• Integrate the necessary tools to validate data and for the most common data-hiding techniques.
• IDENTIFY AND RECONSTRUCT GRAPHICS FILES (SLO #09).
• Summarize the different types of graphics file formats being used today and describe how to identify unknown ones.
• Explain types of data compression and how to locate and recover graphics files.
• Summarize the copyright issues associated with graphic files.
• DESCRIBE THE IMPORTANCE OF NETWORK FORENSICS (SLO #10).
• Illustrate the primary concerns in conducting forensic examinations of virtual machines.
• Analyze the standard procedures for performing a live or network acquisition.
• ANALYZE EMAIL INVESTIGATIONS (SLO #11).
• GENERATE A FORENSIC REPORT (SLO #12).
• Explain the importance of reports.
• Describe guidelines for writing reports.
• Explain how to use forensics tools to generate reports.
• DESCRIBE GUIDELINES FOR TESTIFYING IN COURT (SLO #13).
• Summarize the guidelines for testifying in depositions and hearings.

Upon completion of this course, the student will be able to:

• SLO 1: EXAMINE AND PRACTICE WEB PUBLISHING
• identify information dissemination situations that are suitable for online publishing on the Internet's World Wide Web.
• compare and contrast the goals, techniques and costs of web publishing with traditional print publishing.
• SLO 2: CREATE WEB DOCUMENTS USING CODE
• apply structured design principles to the creation of World Wide Web documents using HyperText Markup Language (HTML).
• demonstrate competence and facility with the software, hardware, and networking tools necessary for publishing documents on the World Wide Web.
• explain the World Wide Web's open standards process and the evolution of the Web as a international communication medium.
• SLO 3: PLAN, CONSTRUCT AND EVALUATE A WEB SITE PROJECT
• participate in realistic web design projects individually and as a member of a team.
• identify the information dissemination needs of a client, design an appropriate WWW solution, implement it, present the solution to the client, and revise a necessary.
• evaluate existing World Wide Web sites for style, structure, and usability.
• develop strategies for expanding, maintaining and improving WWW sites once they have been created.

Upon completion of this course, the student will be able to:

• SLO 1: EXAMINE AND PRACTICE USING CSS
• describe the differences among versions of Cascading Style Sheets (CSS), including issues of cross-platform compatibility.
• utilize proper CSS syntax for developing internal and external style sheets.
• differentiate between a class and id, determine which should be used for a specific situation, and apply it appropriately.
• SLO 2: CREATE WEB DOCUMENTS USING CSS
• combine selectors to refine style definitions for a group of elements, and/or contextually to one or more elements when used together.
• demonstrate proficiency in Cascading Style Sheets Positioning (CSS-P), including positioning and layering of objects on multiple web pages.

Upon completion of this course, the student will be able to:

• SLO #1: ANALYZE WAYS A WEBSITE CAN RESPOND TO THE SPECIFIC NEEDS OF THE ENVIRONMENT ON WHICH IT IS BEING VIEWED.
• Learn how a website can present a layout that is equally - and differently - appropriate for mobile, tablet, and desktop devices.
• SLO #2: EXAMINE WAYS TO LEVERAGE THE CAPABILITIES OF HTML5 TO PRESENT MOBILE-FRIENDLY SITES.
• Understand the varying levels of support for HTML5 features among different devices.
• SLO #3: INVESTIGATE HOW TO USE CSS MEDIA QUERIES.
• Experiment and demonstrate how to use CSS Media Queries to display content modified to fit the client device.
• Integrate video and other media appropriately for mobile devices.
• SLO# 4: USE MOBILE FRAMEWORKS
• Learn how to use the jQuery Mobile and/or other similar frameworks to add support for touch and other gestures.
• Learn about and how to create grid-based layouts.

Upon completion of this course, the student will be able to:

• SLO 1: EXAMINE AND PRACTICE WEB PUBLISHING.
• identify information dissemination situations that are suitable for online publishing on the Internet’s World Wide Web.
• inventory the software, hardware, and networking tools necessary for publishing interactive web sites on the World Wide Web.
• SLO 2: CREATE WEB DOCUMENTS USING CODE.
• SLO 3: STUDY AND PRACTICE USING MULTIPLE LANGUAGES AND/OR METHODS FOR CREATING WEB PAGES.
• apply structured design and programming principles to the creation of interactive World Wide Web sites using HyperText MarkUp language (HTML), JavaScript, Perl, and Structured Query Language (SQL).
• SLO 4: PLAN, CONSTRUCT AND EVALUATE WEB SITES.
• construct interactive web sites individually and as a member of a team.
• assess the web programming needs of a client.
• formulate and prepare an appropriate web programming solution for a client.

Upon completion of this course, the student will be able to:

• SLO 1: UTILIZE WEB AUTHORING SOFTWARE TO CREATE, MANAGE AND MAINTAIN WEB SITES.
• Utilize built-in code editing features to modify and repair web pages.
• Utilize built-in scripting language to implement appropriate web page enhancements.
• SLO 2: DEVELOP AND MANAGE EFFECTIVE WEB SITES.
• Develop and manage effective web site file structures.
• Design and create web sites that have effective information design and site navigation.
• Plan and construct web sites, working individually and as a member of a team.
• SLO 3: DEVELOP STANDARDS FOR WEB SITE CONSISTENCY.
• SLO 4: CREATE DOCUMENTATION FOR WEB PAGES AND WEB SITES.

Upon completion of this course, the student will be able to:

• SLO 1: CREATE AND MAINTAIN WEBSITES UTILIZING ADVANCED FEATURES OF A WEB AUTHORING TOOL
• demonstrate the use and purpose of style sheets, frames and framesets, forms and form elements, and behaviors in a web site.
• SLO 2: DEVELOP PROFESSIONAL WEB SITES IN A REAL-WORLD ENVIRONMENT
• develop a fully functional web site through team collaboration and task automation.
• demonstrate how to build a dynamic Web site which include the topics of server-side technologies, databases, and the language used to extract, insert, delete, and update data with databases such as Structured Query Language (SQL).
• SLO 3: PRACTICE UTILIZING WEB ANIMATION
• develop, edit and maintain rich media content in a web site using Adobe's Flash software.

Upon completion of this course, the student will be able to:

• SLO 1: CREATE IMAGES FOR WEB PAGES.
• create buttons, bars and navigation icons for Web pages.
• develop appropriate background images and textures.
• SLO 2: DEDUCE THE DIFFERENCE BETWEEN VARIOUS GRAPHIC FILE FORMATS.
• compare and contrast the various graphic file formats and determine when it is appropriate to use each format.
• develop simple animated graphics.
• SLO 3: DEMONSTRATE AND PRACTICE SCANNING PROCESSES.
• demonstrate an understanding of the scanning process and technology.
• compare scanning techniques.
• transform and enhance existing graphics with transparency and special effects.
• create graphics which can be downloaded quickly.
• SLO 4: DISCOVER HOW TO CREATE IMAGE MAPS AND ROLLOVERS.
• design and create image maps.
• create multiple-state image rollovers using copy and paste script code.

Upon completion of this course, the student will be able to:

• SLO 1: CREATE IMAGES FOR WEB PAGES
• Generate and manipulate graphics from a variety of graphics software
• Appraise and implement graphics for client and client base
• SLO 2: EXAMINE AND COMPARE DIFFERENT IMAGE EDITING TOOLS AND TECHNIQUES
• Compare different technologies that can be used to capture and acquire digital images.
• Examine how color and image resolution affect image quality.
• List and differentiate Web graphic file formats and when to use them.
• SLO 3: PLAN, CONSTRUCT, AND EVALUATE A WEB SITE PROJECT
• Analyze web site concepts and marketing techniques.
• Evaluate user's short-term and long-term goals
• Plan how to get information/photos/existing logos, etc. from users in a non-technical environment

Upon completion of this course, the student will be able to:

• SLO 1: EXAMINE AND DESCRIBE WEB SECURITY THREATS
• list and understand basic threats and vulnerabilities on the web facing users, developers, and system administrators.
• SLO 2: DESCRIBE THREAT MITIGATION METHODS
• describe multiple strategies and methods used by web developers for threat mitigation.
• SLO 3: RESEARCH INJECTION ATTACKS
• understand Injection attacks and how to mitigate this threat.
• SLO 4: RESEARCH CROSS-SITE SCRIPTING ATTACKS
• understand Cross-site scripting attacks and how to mitigate this threat.
• SLO 5: EXAMINE AND DESCRIBE WEB ENCRYPTION
• describe the role of Encryption for web security.
• SLO 6: EXAMINE AND EVALUATE AUTHENTICATION METHODS
• categorize and evaluate different types of Authentication.

Upon completion of this course, the student will be able to:

• SLO 1: EXAMINE AND PRACTICE CLIENT-SIDE SCRIPTING.
• identify dynamic and interactive web publishing situations appropriate for client-side scripting.
• recognize the various components of a web page as objects in the Document Object Model.
• analyze web publishing problems and situations and develop solutions using the client-side scripting language.
• SLO 2: CREATE SCRIPTS USING CODE.
• define the core structures, statements, and syntax of the client-side scripting language.
• write functions and event handlers in the client-side scripting language.
• SLO 3: CONSTRUCT DYNAMIC WEB APPLICATIONS.
• create dynamic and interactive web applications.

Upon completion of this course, the student will be able to:

• SLO#1: EXAMINE JAVASCRIPT CODING CONVENTIONS AND THE DOM.
• Learn to use advanced techniques, such as anonymous function.
• Learn to create dynamic forms and menus with JavaScript.
• Learn to use regular expressions for advanced form validation.
• SLO #2: CREATE DYNAMIC WEB APPLICATIONS WITH JAVASCRIPT AND DYNAMIC HTML.
• Learn to create visual effects with Dynamic HTML.
• Learn to position elements dynamically.
• SLO #3: ANALYZE XML-HTTP-REQUEST AND AJAX.
• Learn to modify content on the fly.
• SLO #4: EXAMINE JQUERY.
• Learn how to use jQuery and/or similar Frameworks to manipulate the DOM.
• SLO #5: EXAMINE NEW AND UPCOMING JAVASCRIPT TOOLS AND APPLICATIONS.

Upon completion of this course, the student will be able to:

• SLO 1: EXAMINE AND PRACTICE MIDDLEWARE SCRIPTING.
• identify interactive web publishing situations appropriate for middleware web scripting.
• define the core structures, statements, and syntax of the middleware scripting language.
• analyze web publishing problems and situations and develop solutions in the middleware scripting environment.
• SLO 2: CREATE SCRIPTS USING CODE.
• write functions using the middleware scripting language.
• SLO 3: CONSTRUCT DYNAMIC WEB APPLICATIONS.
• create interactive web applications.

Upon completion of this course, the student will be able to:

• SLO 1: EXAMINE AND PRACTICE USING EXTENSIBLE MARKUP LANGUAGE (XML).
• identify and utilize fundamental syntax of XML structure.
• utilize and employ XML applications.
• SLO 2: CREATE AND PRESENT XML DOCUMENTS.
• produce XML documents.
• design and present XML documents using style sheets.